Trino Terms and Conditions

Welcome to Trino Casino. These Terms and Conditions govern your use of our website, Trino Casino.com, and all services we provide. By creating an account with us, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of this document, we ask that you refrain from using our platform. Our casino is owned and operated by Fortuna Games N.V., a company registered in Curacao under number 162413, with our registered address at Seru Loraweg 17 C, Willemstad, Curacao. Our billing agent and EEA representative is Deltaprime Limited, registered in Cyprus.

Our Licence and Company Information

We operate under a licence issued by the Curacao Gaming Authority, licence number OGL/2024/112/0974, issued on 24 June 2025. At Trino Casino, we are committed to providing a fair, transparent, and regulated gaming environment for all our players. Here at Trino Casino, we ensure our operations comply with all applicable gaming regulations in the jurisdictions where we are permitted to operate.

Eligibility and Restricted Territories

Our services are intended for players in New Zealand, Poland, Norway, Canada, Brazil, Australia, Hungary, Kazakhstan, Portugal, Italy, Finland, and other permitted markets. We do not accept players from a number of restricted jurisdictions, including but not limited to Spain, France, Denmark, Russia, Ukraine, the United Kingdom, the United States and its territories, and all FATF-blacklisted countries. We reserve the right to deny or terminate service to any player residing in a restricted territory. You must be at least 18 years old, or the legal age of majority in your jurisdiction, to register an account with us.

Account Registration and Verification

When you register at Trino Casino, you agree to provide accurate, current, and complete information. We at Trino Casino require that every player maintain a single account; duplicate accounts will be closed and any associated winnings may be voided. You are responsible for maintaining the confidentiality of your login credentials and for all activities occurring under your account.

Know Your Customer (KYC) Requirements

We require KYC verification before processing any withdrawal, regardless of the amount, and whenever cumulative lifetime deposits reach EUR 5,000. Verification must be completed within 90 days of registration or 30 days of our request, whichever occurs first. Our verification process may require the following documents:

• Photo identification
• Proof of address
• Certified copies of passport or ID
• Proof of payment method ownership
• Source of funds and source of wealth documentation
• Selfie, liveness check, face verification, or a verification call

If verification is not completed within the specified timeframe, we may close your account and void any winnings, although deposited funds remain refundable to you.

Deposits and Withdrawals

Our Trino platform supports deposits via Visa, Mastercard, Skrill, Neteller, MiFinity, Google Pay, Apple Pay, and Revolut. The minimum deposit to qualify for a welcome bonus is EUR 20 or the equivalent in your local currency. We process withdrawals to the original payment method used for your deposit; an alternative method may be approved only after additional security checks.

Withdrawal Limits and Processing

We apply the following withdrawal limits across our platform:

• EUR 5,000 per calendar day
• EUR 10,000 per calendar week
• EUR 20,000 within any 30-day period
• Only one pending withdrawal per payment method at a time

Each real money deposit must be wagered three times before you can request a withdrawal. Bonus funds and winnings derived from bonus funds do not count toward this requirement. We at Trino process all withdrawal requests within three banking days, though additional time may be required for certain payment channels, during enhanced checks, or around public holidays. A chargeback administration fee of EUR 50 applies where relevant, and our aggregate liability is capped at EUR 500.

Bonuses and Promotions

Our Trino Casino welcome package extends across your first four deposits, offering up to 450% in bonus funds plus 500 free spins, subject to the specific terms of each promotion. We may also run time-limited offers, such as our Halloween Welcome Bonus featuring 150% plus 200 free spins on Le Vampire. Minimum deposits of EUR 20 or equivalent apply to qualify for these offers.

Wagering Requirements

Standard wagering is 35x on welcome bonuses and associated free spin winnings, with bonuses valid for 7 days following activation. Our casino bonus funds generally carry a 30x wagering requirement, while sportsbook bonus funds carry 15x, unless a specific promotion states otherwise. No-deposit and Bonus Shop free spin winnings require 40x wagering. We apply a maximum bet limit during wagering of EUR 5 or the local currency equivalent. You may hold only one active bonus at a time, and requesting a withdrawal will cancel any unused bonus.

Game Weighting

Not all games contribute equally toward wagering requirements. Slots and most other games count 100%, while table games, roulette, blackjack, baccarat, craps, and crash games contribute only 10%. Certain providers, such as Amatic and 1spin4win, contribute 60%, and Tom Horn Gaming contributes 80%. Live casino games and titles from Amusnet, VoltEnt, InOut Games, and Turbo Games cannot be played while an active bonus is in place.

Responsible Gambling and VPN Policy

We at Trino Casino are committed to promoting responsible gaming practices among our player base. Our platform prohibits the use of VPNs, proxies, or any similar service intended to mask or manipulate your actual location. You agree not to use such tools when accessing our casino trino services, as doing so constitutes a breach of these terms and may result in account closure and forfeiture of winnings.

Limitation of Liability

To the fullest extent permitted by law, our total liability to you in connection with your use of our services shall not exceed EUR 500 in aggregate. We are not responsible for losses arising from technical failures, internet connectivity issues, or circumstances beyond our reasonable control. Our Trino team works continuously to maintain platform stability, but we cannot guarantee uninterrupted access at all times.

Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Material changes will be communicated through our website or via email. Your continued use of Trino Casino following any amendment constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of any updates.

Contact Us

If you have questions regarding these terms, our support team is available 24/7 via live chat or email at support@Trino Casino.com. For verification matters, please contact kyc@Trino Casino.com, and for responsible gaming concerns, reach us at responsible@Trino Casino.com. We at Trino are here to assist you with any queries regarding your account or our services.